Last updated: September 30, 2026
This Privacy Policy explains how Cahuilla Mountain Retreat (“we”, “us” or “our”) collects, uses, shares and protects your personal information when you visit cahuillamountainretreat.com, make a booking, send us a message or otherwise contact us.
Cahuilla Mountain Retreat is a vacation rental at 51030 Deer Mountain Way, Anza, CA 92539, United States. If you have any questions about this policy, you can contact us at info@cahuillamountainretreat.com or (213) 408-9968.
We collect the following information when you use this site or book a stay:
Contact information: Your name, email address, phone number and billing address.
Booking details: Your arrival and departure dates, number of guests, special requests and any other details you give us about your stay.
Payment information: Card payments are processed securely by our payment provider, Stripe. We do not see or store your full card number.
Messages: Anything you send us by email, phone, text or through the chat widget on this site.
Identification: Where needed to confirm that the responsible guest is at least 21, we may ask to see a valid government-issued ID.
Technical data: Your IP address, browser and device type, the pages you visit and how you use the site. This is collected through cookies and similar technologies (see section 4).
We use your information to:
Process, confirm and manage your booking, including taking payments
Send your booking confirmation, arrival information and other messages about your stay
Reply to your questions and requests
Meet our legal, tax and short-term rental permit obligations in Riverside County, California
Keep the site and the property safe, and prevent fraud
Improve the site and our guest experience
Send you news or offers, but only if you have agreed to receive them. You can unsubscribe at any time.
We do not sell your personal information.
We only share your information with the companies that help us run the site and your booking, and only as much as they need to do their job:
Booking and reservation management: Lodgify, which we use to manage availability, reservations and guest communication.
Payment processing: Stripe, which processes card payments securely.
Chat and messaging: LeadConnector, which powers the chat widget on this site and stores the messages you send through it.
Website hosting and delivery: The companies that host this site and deliver its images and maps.
Legal requirements: Authorities, where we are required to share information by law, a court order or a government request, including tax and permit requirements.
Other booking platforms: If you book through a third-party platform such as Airbnb or Vrbo, that platform’s privacy policy also applies to your information.
This site uses cookies and similar technologies. Some are needed for the site and booking process to work. Others help us understand how the site is used and remember your preferences.
When you first visit the site, a cookie banner lets you accept or reject cookies that are not strictly necessary. You can change your choice at any time through the cookie settings on the banner, or by clearing or blocking cookies in your browser settings. If you block some cookies, parts of the site, such as the booking process, may not work properly.
Do Not Track: Some browsers send a “Do Not Track” signal. There is no agreed standard for how websites should respond to these signals, so this site does not currently respond to them. You can still manage cookies as described above.
We keep your booking and payment records for as long as we need them to manage your stay and to meet our legal, tax and accounting obligations. We keep your messages for as long as they are useful for supporting you. When we no longer need your information, we delete it or make it anonymous.
We take reasonable steps to protect your information. This includes using secure, encrypted connections (HTTPS), processing payments through a trusted payment provider and limiting who can access guest information.
However, no method of sending or storing information online is completely secure, so we cannot guarantee absolute security.
Depending on where you live, you may have the right to:
Ask for a copy of the personal information we hold about you
Ask us to correct information that is wrong
Ask us to delete your information, unless we have to keep it by law
Stop receiving marketing messages from us
California residents: Under California law, including the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, use and share, to ask us to delete or correct it, and not to be treated differently for using these rights. We do not sell your personal information or share it for cross-context behavioral advertising.
To make a request, email us at info@cahuillamountainretreat.com. We may need to confirm your identity before we act on your request.
This site may link to other websites, such as social media pages and booking platforms. We are not responsible for their content or how they handle your information, so please read their privacy policies.
This site is not intended for anyone under 18, and bookings must be made by a responsible guest aged 21 or over. We do not knowingly collect personal information from children. If we find out that we have, we will delete it.
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the “Last updated” date at the top.
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Cahuilla Mountain Retreat
51030 Deer Mountain Way, Anza, CA 92539, United States
Email: info@cahuillamountainretreat.com
Phone: (213) 408-9968
